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• Upgraded Blue Waters portal IM chat

  Created by: gbauer 2019-08-07 10:38:25 (Channels: newfunctionality)

  Blue Waters partners;

  We are pleased to announce an upgrade to our portal IM chat infrastructure. Over the years some of you have used the portal IM chat to converse with on-call application support staff with favorable results. The need to move off of out-dated software required us to look at newer solutions. We are now using a web client that talks to a Slack instance. We hope those of you who enjoy using the portal IM chat client will continue to do so.

  The portal IM chat client can be found by navigating our Contact Us page and clicking on the Support Chat link under the Live Chat section.  You will be prompted to sign into the portal before being able to use the live chat.

  -Blue Waters Project

   

  
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  Blue Waters partners; We are pleased to announce an upgrade to our portal IM chat infrastructure. Over the years some of you have used the portal IM chat to converse with on-call application support staff with favorable results. The need to move off of out-dated software required us to look at newer solutions....
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